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Cash Assistance Programme for Refugees in Moldova

UNFPA, United Nations Population Fund contributes to the Emergency cash grant to support the refugees fleeing Ukraine and the families hosting them in Moldova.  UNFPA joined the collaborative effort led by the Government of the Republic of Moldova, supported by UNHCR and partner UN agencies, NGOs and other actors. 

Every refugee is equally entitled to receive the monthly assistance of 2,200 MDL a month, and UNFPA’s additional top-up will prioritize pregnant and lactating women who have specific health and nutritional needs. 

UNFPA's contribution to the Emergency grant programme will help ensure safety, dignity and resilience of women and girls from Ukraine.  This type of assistance can offer discretion and flexibility in meeting pregnant and lactating women's special health and nutritional needs, and can increase access to gender-based violence and other sexual and reproductive health services.

Frequently Asked Questions

Who can receive the Emergency cash grant?

  • Families who fled Ukraine on or after 24 February 2022, can be considered for the grant. They can be Ukrainian nationals or citizens of other countries who were residing in Ukraine.
  • Family and people with the following characteristics are eligible for the grant:
  • Family with one or more dependents
  • Family headed by a single parent
  • Family headed by a child (below 18) *
  • Family with an unaccompanied or separated child
  • Family headed by an older person (above 60)
  • Family with one or more persons with specific needs, including:
    • A person with a disability
    • Pregnant woman
    • Person with a serious medical condition
    • Woman at risk
    • Person with legal and physical protection needs
    • LGBTI

*Children should be accompanied by an appointed caregiver/legal guardian.


How much is the amount of cash assistance?

Each refugee family member is entitled to 2,200 MDL/month. The amount will be loaded to the card, based on the size of the family. The grant will be renewed for refugees remaining in the country until September 2022, based on in-person verification (see below).


How do I receive my cash assistance?

Your family or head of household will receive one MAIB prepaid bank card distributed at enrolment centers. The card can be used free of charge for purchases in all stores and cash withdrawal in ATMs. It is valid in Moldova only.

For each payment, you will receive an SMS message notification on the mobile phone to inform you that the cash assistance has been loaded onto your MAIB card.

All the cash payments will be deposited on the same card – KEEP YOUR CARD AND PIN SAFE!

This poster explains the cash enrolment and payment process in detail or consults answers to frequently asked questions.


How can I enroll for cash assistance?

Enrollment is done through appointment ONLY.  Do not come to an enrolment centre without an appointment.

For an online appointment for enrolment, please fill out the online service request form below and select “First time cash assistance”.

Click here for an appointment.

UNHCR or one of its partners will contact you directly by phone or through an electronic message to provide you with the appointment details.

For more information on enrolment, click here or consult the privacy notice.


Where are the cash enrolment and verification centers?

Eight (8) cash enrolment centers are open in Moldova: Chisinau (2-two centers), Donduseni (1), Balti (1), Ungheni (1), Orhei (1), Causeni (1), Cahul (1).

The cash enrolment centres are open from 9:00 am – 5:00 pm from Monday to Friday on appointment only.


Protect yourself and your family from fraud schemes

Your personal information and identity documents should always be kept safe and confidential.

Only share your personal information with trusted aid agencies and authorities when asked.

Never give away your personal information on social and untrusted websites.


Complaints or feedback

If you have any complaints or feedback, please send us an email at, or visit the web page for more information or visit Feedback Form Short – Moldova (via UNHCR). (including the QR)


Please find information in Russian language 

[Здесь вы можете прочитать информацию о Программе денежной помощи беженцам в Молдове на русском языке]